Sales & Marketing Coordinator

Remote

Full Time

ABHM Home Office

Mid Level

Sales & Senior Living Marketing Coordinator
$24.00–$34.00/hour
Hybrid Remote | Full-Time
American Baptist Homes of the Midwest

This is a hybrid remote position. While work is primarily performed remotely, candidates must reside in or near the Sioux Falls, SD area to support local communities, events, and occasional on-site activities.

American Baptist Homes of the Midwest Home Office is seeking a highly organized, compassionate, and relationship-focused Sales & Senior Living Marketing Coordinator. In this role, you'll serve as the first point of contact for prospective residents and families, helping guide them through the senior living journey while supporting sales, marketing, lead management, and customer experience initiatives.

If you enjoy building relationships, providing exceptional customer service, and helping older adults and their families navigate important life decisions, we'd love to hear from you.

Why You'll Love This Role:

Meaningful Work: Help seniors and families find the right community and care solutions
Schedule: Monday–Friday during business hours (9:00 AM–5:00 PM), with occasional evening or weekend commitments for community events, tours, meetings, or special projects as needed.
Variety & Impact: Support multiple senior living communities and work with a diverse range of prospects
Hybrid Flexibility: Work remotely while staying connected to local communities in the Milwaukee areas
Relationship-Focused Sales: Build connections and guide families through important decisions
Professional Growth: Gain experience in sales, marketing, customer service, and senior living
Collaborative Culture: Partner with community sales teams, leadership, and marketing professionals
Mission-Driven Organization: Join a team dedicated to serving older adults with compassion and excellence

What You'll Do:

Serve as the first point of contact for phone, email, website, referral, and digital inquiries
Conduct discovery conversations to understand resident needs, care requirements, financial considerations, and timelines
Qualify leads and maintain detailed records in the WelcomeHome CRM system
Coordinate tours, prepare sales teams with prospect information, and conduct post-tour follow-up
Maintain consistent communication and lead nurturing throughout the sales process
Support marketing initiatives, events, email campaigns, and community outreach efforts
Generate reports and support sales leadership with pipeline and conversion metrics
Provide on-site assistance at communities during events, tours, and special projects as needed
Deliver a warm, supportive, and professional experience for prospective residents and families

What You'll Need:

Must reside in or near Sioux Falls, SD
High School Diploma or GED required
Prior sales experience required, preferably in a consultative or relationship-driven environment
Experience in senior living, healthcare, hospitality, or customer service preferred
Strong communication, organizational, and time management skills
Ability to manage multiple priorities and maintain attention to detail
Experience using CRM systems and Microsoft Office applications preferred
Ability to work independently while collaborating across multiple communities
Ability to travel between supported communities as needed

Benefits:

Competitive compensation based on experience
Supportive and collaborative team environment
Professional growth and development opportunities
Meaningful career with a mission-driven organization
Opportunity to make a lasting impact on seniors and their families

Ready to Apply?
Start a rewarding career with American Baptist Homes of the Midwest where your communication skills, relationship-building abilities, and passion for serving others help families find the support and care they deserve. Apply today!

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

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This is a hybrid remote position. While work is primarily performed remotely, candidates must reside in or near the Sioux Falls, SD area to support local communities, events, and occasional on-site activities. Do you reside in or near Sioux Falls, SD?*

The schedule for this position is typically Monday–Friday during business hours (9:00 AM–5:00 PM), with occasional evening or weekend commitments for community events, tours, meetings, or special projects as needed. Knowing this, are you still interested in the position?*

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Sales & Marketing Coordinator

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