American Baptist Homes of the Midwest

Lead Client Advocate

Tudor Oaks Home Care - Waukesha, WI - Full Time

Begin a rewarding career—join Tudor Oaks Home Care as a Lead Client Advocate, where your leadership, compassion, and dedication will directly impact the lives of the clients and caregivers you support.

We provide a wide range of supportive home care services for individuals who wish to remain independent in their own homes. We’re looking for dependable, service-driven professionals who are passionate about quality care, client experience, and supporting caregivers to deliver their very best.

This role supports clients and caregivers across Waukesha and Milwaukee Counties, including the Lake Country area and Eagle/Mukwonago communities.

Why Join Us?

  • People First: Build meaningful relationships with clients, families, and caregivers
  • Competitive Pay: $19.00–$21.00 per hour, based on experience
  • Leadership-Focused Role: A hands-on position with client advocacy, quality audits, and team support
  • Supportive Team: We value our team members as much as our clients
  • Quick Hiring Process: Apply today and hear back within 48 hours

What You’ll Do:

  • Provide hands-on client support and in-home care as needed
  • Conduct monthly client visits and quality audits to ensure high standards of care
  • Advocate for clients by identifying needs and working with the scheduling team to ensure proper caregiver coverage and training
  • Support onboarding and ongoing training for caregivers to align with client expectations and care plans
  • Assist with coordination between clients, caregivers, and office staff
  • Participate in an on-call rotation to support client and caregiver needs
  • Maintain clear communication and documentation related to client satisfaction and care quality

Schedule & Availability:

  • On-call rotation required
  • Includes weekend rotation and holiday coverage
  • Flexible availability needed to support both clients in the field and caregiver/scheduling needs

What You’ll Need:

  • Must be at least 18 years of age
  • Experience in hands-on client care, preferably with seniors
  • Strong communication, organization, and problem-solving skills
  • Ability to read, write, speak, and understand English fluently
  • Comfort working both in-home and with office/scheduling teams

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

Apply: Lead Client Advocate
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

What’s your citizenship / employment eligibility?*
This position's wage is $19-$21/hour with credit given for experience. Knowing this, are you still interested in moving forward?*
This position has various shifts available, including full- time and part-time opportunities across days, evenings, overnights, and weekends. Knowing this, are you still interested in moving forward?*
This role requires that you can understand, read, write, and speak English.*
This position requires a high school diploma or equivalent. Do you meet this requirement?*
This position requires a valid driver's license and access to a personal vehicle to transport yourself and clients as needed. Do you meet this requirement?*
This position requires a minimum of 6 months of experience working with seniors. Do you meet this requirement?*
I agree to American Baptist Homes of the Midwest confirming my qualifications, references, and background. I also waive any claims against American Baptist Homes, its employees, or directors related to the sharing of information received during their business activities.*
I understand that any offer of employment I get will be conditional on my ability to pass a background check, references, and other pre-employment screening.*
Are you excluded from working at a company that participates in the Medicare, Medicaid, or other federal health care programs; or have you been placed on the Office of Inspector General's List of Excluded Individuals?*
I confirm that the information on my application is true and correct to the best of my knowledge. (Enter your full name and today's date to confirm this)*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*